Please utilize Paypal upon checkout. Visa and Mastercard are also gladly accepted on our website. Please convo to make arrangements when using Visa and/or Mastercard in-house. There is a $6.00 fee for in-house credit card charges.
Your order will be shipped through the United States Postal Service Priority Mail or First Class Mail. We choose USPS Priority Mail for expedited, speedy and safe delivery to its destination in most cases. If you need your order expedited it can be arranged at an additional cost. All shipping prices include delivery confirmation if shipped Priority Mail, but do not include insurance. I suggest insuring all packages just in case something gets lost. Just email ahead of time and we will have to add insurance separately thru PayPal. The cost for insurance up to $500.00 will be an additional $4.60 charge. Please advise prior to placing your order or in Message to Seller upon checkout.
White Magick Alchemy is not responsible for lost or stolen shipments. No refunds will be made if your package is lost or stolen via any shipping method utilized.
Due to the nature of my handmade magickal items, each order is made to order especially for you. Please allow 7 to 14 business days for your order to be created. If you place a larger order, more time may be necessary to hand make and complete your order. This does not include shipping time or holidays. Orders are usually created and shipped within 1 week, but always allow 7 to 21 business days or more in rare cases.
White Magick Alchemy will not be held responsible for lost or damaged items shipped within the US or Internationally, through USPS (the common carrier used) or any other shipping method buyer requests, but are more than happy to add additonal insurance at an additional cost. Shipments are not insured unless insurance is requested and paid by buyer in advance. If buyer requests insurance on purchase shipment, buyer is responsible for contacting the shipping carrier to recoup all losses. Do not assume insurance will be added to your shipment. Please allow 6 to 8 weeks for delivery of your package after it has left our hands, the Postal Service has been known to hold packages in customs for International Shipments as well as Domestic Shipments for several weeks prior to reaching its destination. White Magick Alchemy is not responsible for delays caused by USPS or any shipping carrier, nor are we responsible for delays in customs.
REFUNDS AND EXCHANGES
Due to the nature of my handmade creations, all sales are final. Cancellations will be charged a minimum $15.00 fee. That fee may be increased up to 30% if we have already begun creating your handmade items. Credits must be used within 2 years.
Any approved returns are subject to a 20% restocking fee and will not include the original shipping costs. Buyer is responsible to pay shipping costs for any approved returns.
If you have a problem with your order regarding damages, please notify White Magick Alchemy within 3 business days of receipt of your order. All sales are final.
ADDITIONAL POLICIES AND FAQS
Wholesale - White Magick Alchemy is no longer taking on any new wholesale accounts at this time.
* NOTE * Our candle wax varys from batch to batch so there will be variations in the mottling effect and variations in color from time to time. Charms, ribbons and adornments may vary if we are temporarily out of a specific adornment but every effort will be made to insure that your item arrives to you as pictured.
White Magick Alchemy does not guarantee the outcome of any ritual or spell with the use of our products. Remember, it is your intention that will cause the spell to work. Our products are only an aid in your spiritual work and are sold as entertainment curios only.
Policies are subject to chance without notice. Please review all shop policies.
AUTHENTIC OLD WORLD MAGICK AND OLD WAYS WITCHCRAFT
All of the beautiful and magickally crafted candles, spell kits and other handmade magickal offerings for purchase here at White Magick Alchemy® are original designs/concepts that are very often copied/duplicated and replicated by other online sellers. White Magick Alchemy has been and continues to be the inspiration of many new comers to witchcraft and the handcrafted magickal offerings specialty market. Sadly, many of these new home based sellers have felt compelled to outright steal White Magick Alchemy's unique original designs, names, titles, product packaging, descriptions, our unique "old ways/old world" shoppe theme, business description(s), templates, fonts, right down to stealing my personal and business profiles, exploiting my old world/old ways magickal crafting techniques. In addition, they have mimicked our product staging, misappropriated and lifted parts of the White Magick Alchemy trademarked name, brand and products to cause confusion in the marketplace. What they don't understand is that for us, for our family, this is a "lifestyle", not a competition fueled by greed. We are here to share our magick with you. And we feel very honored and fortunate to be able to do so... in this lifetime.... in these "earth suits". There are a couple of terribly dishonest women out there, charlatans, who have created mimic shops of White Magick Alchemy that offer exact replicated knock-offs of White Magick Alchemy candles, kits, oils, and other magickal offerings. Realize that within this realm of spirituism, this type behavior is not consistent with how a true witch would conduct herself. Know that when you purchase from White Magick Alchemy you are purchasing from the original witch, designer and crafter of these authentic old world/old ways handcrafted magickal items. In essence, magick for real witches. And I am very blessed to be able to share this journey with you!
Your patronage is greatly appreicated, with love and magick!
Nancy - The Witch of White Magick Alchemy
White Magick Alchemy® is a registered Trademark.
White Magick Alchemy®. is a division of ©Purple Sun Candle Company, Inc., Content, designs, images, product trade name(s), trade product design(s) and products are ©Copyright and Trademark™ 1996-2017. No part of the content, designs, images, product trade name(s), trade product design(s) and product(s) can be used without prior express written permission. All rights reserved.