We are honored that you have chosen White Magick Alchemy for your spiritual supply needs. I know you will just love all of our unique handcrafted candles, spiritual oils, ritual sets, crystals and all of the other gorgeous and amazing magical offerings we have available here for you. Because of the nature of our handmade offerings, each and every item is crafted to order especially for you. My personal objective is to insure that each and every item that is crafted for you meets with my personal high expectations, essentially to insure your complete satisfaction.
At White Magick Alchemy all of our magical offerings are handmade to order honoring and harnessing the sacred cycles of old world pagan traditions. As well, around sabbats and holidays we tend to get busier than normal. In most cases orders will be crafted and shipped with 7 to 14 business days, up to 21 business days for larger candle orders where multiple candles need to be handmade, charged and blessed. Usual ETA is 5 to 14 business days. White Magick Alchemy prides itself and is known for speedy delivery times for handcrafted spiritual offerings.
USPS Priority Mail is chosen for expedited, speedy and safe delivery to its destination. White Magick Alchemy is not responsible for lost or stolen shipments if tracking has been verified. No refunds will be made if your package is lost or stolen via any shipping method utilized. Tracking is available upon request in the event your order does not reach its destination within a timely manner, however we ask that you allow at least 3 days from the ship date to inquire about tracking. Insurance is not included and will not be automatically added to any shipment.
WE SHIP WORLDWIDE - International orders are always welcome! Please be advised that import duties, taxes and charges may be incurred that are not included in the shipping cost. These fees vary from country to country. International orders take approximately 1 to 2 weeks for shipping from the US. Please allow 6 to 8 weeks for delivery of your package after it has left our hands, the Postal Service has been known to hold packages in customs for International Shipments as well as Domestic Shipments for several weeks prior to reaching its final destination.
SHIPPING ADDRESSES - Please be sure that your shipping address matches your confirmed Paypal address and/or credit card billing address.
WHEN WILL I RECEIVE MY ORDER?
Magical offerings, candles & jewelry you purchase at White Magick Alchemy are handmade to order for you. Always allow 7 to 21 business days for your item(s) to be handcrafted. Usual ETA is 5 to 14 business days.
HAVE A PROBLEM WITH YOUR ORDER?
If you ever have a problem with your purchase, please contact us within 3 days of receipt and allow us the opportunity to make it right and fix any discrepancies. White Magick Alchemy is not a magical superstore. That is not the spirit of White Magick Alchemy. We kindly ask that you don't rush us to craft your magical items. It will only cloud and murk the authentic magic we create for you. Rush orders can be requested though and we are happy to accommodate your request if we can. Rush order fees may apply.
If you receive any damaged items, please contact us via email within 3 days of receipt. We will do everything we can to accommodate you immediately and make it right.